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Join Byway's mission to revolutionize travel as a Sales Lead and take flight-free holidays to new heights
Overview
Salary
£40000 - £50000
Location
Remote - UK
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Byway is not your ordinary travel company. We’re pioneers in the flight-free holiday sector, leveraging our innovative Journey AI to craft unique travel experiences. As a certified B Corp, we’re dedicated to sustainability and have made a significant impact since our start in 2020, boasting a substantial growth rate and high customer satisfaction. Our work has earned us spots in prestigious publications like the Guardian and the BBC.
- Lead and nurture the sales team to excel in performance and strategy.
- Own the sales strategy and its successful execution, ensuring team targets are met.
- Cultivate a customer-first approach within the team to drive sales.
- Monitor team performance, manage sales pipelines, and improve sales tools and technology.
- Work collaboratively with other departments to achieve company-wide goals.
- Proven leadership in managing high-performing sales teams, preferably in travel.
- Strong record of achieving sales goals.
- Skilled in enhancing technical tools, creating sales reports, and implementing automation.
- Extensive knowledge of sales best practices and team coaching abilities.
- Exceptional customer service and crisis management skills.
- Excellent analytical, problem-solving, and financial skills with a data-driven mindset.
- Committed to sustainability and passionate about flight-free travel.
- Flexibility to work weekends and bank holidays with compensatory time off.
To apply, submit your CV and a personalized covering letter through our application portal. We value diversity and encourage applicants from all backgrounds to join us. Let us know if you need any accommodations during the application process.
We’re looking for a dynamic and experienced Sales Lead to head our Concierge team at Byway. As Sales Lead, you will be responsible for guiding and developing a team of sales executives and managers, including regional experts. You’ll develop and expand our sales performance and results, meeting ambitious team targets, and shape our overall sales strategy.
We help holidaymakers love their journeys. We're not just another travel company – at Byway, we're pioneering 100% flight-free holidays with Journey AI, the world’s first tech for journey-based trips. We’re a certified B Corp committed to making flight-free travel mainstream. Since our inception in March 2020, we've booked 7,000 travellers onto unforgettable holidays, with 95% five-star reviews. We’re growing 3x YoY and are regularly featured in the press, including the Guardian, BBC, and New York Times.
Your key responsibilities include leading and developing the team, owning sales strategy and execution, fostering a customer-centric sales culture, monitoring and optimising performance, managing a pipeline, collaborating across teams, and improving tech and tooling.
We’re looking for someone with proven experience leading a high-performing sales team, ideally but not necessarily in travel, with a strong track record of meeting and exceeding sales targets. You should have demonstrated ability to improve technical products/tooling and create reporting and automations to streamline processes. Deep knowledge of sales best practices and frameworks with a clear ability to coach and guide sales teams including through comms reviews and call listening is required. Outstanding customer service and management skills including in crisis response, with an ability to listen to, learn from, and resolve customer escalations. Strong analytical and problem-solving skills and good financial acumen, with a data-driven approach to decision-making. Belief in our mission and a passion for sustainability or slow travel. Willingness to work weekends (on a rota system) and bank holidays, with time off during the week to compensate.
We offer £40-£50k p.a. depending on experience plus on target bonus, company ownership through equity, remote-first, flexible working, one cost-price Byway holiday per year and agency rates with Eurostar for you and your family/friends, an annual autumn Away Afternoon and optional Weekend Away in spring.
Please apply here with your CV and a short covering letter. We're more interested in your covering letter than your CV. We’re eager to receive applications from all backgrounds, including from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
