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Join Samaritans as a Data Administrator and empower fundraising through data excellence in a flexible, supportive environment
Overview
Salary
£30000 - £31000
Location
Ewell, Surrey, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Samaritans is a critical organization dedicated to providing emotional support to anyone in distress or at risk of suicide. By applying for the role of Data Administrator, you have the opportunity to contribute to this life-saving mission. The role not only supports a noble cause but also offers a dynamic work environment with hybrid working options, promoting both professional growth and work-life balance.
- Manage and enhance data processes, ensuring accuracy and efficiency.
- Identify and resolve data quality issues proactively.
- Develop and deliver tailored database training for users.
- Provide ongoing user support and act as the first point of contact for service desk inquiries.
- Demonstrable attention to detail and problem-solving capabilities.
- Excellent communication and organizational skills.
- Proficiency in Microsoft Office, especially Excel functions.
- Ability to multitask and meet deadlines effectively.
Application Process Details:
- Submit your CV and answer application questions related to your motivations for applying.
- This role closes for applications at midnight on September 5th, so act fast to secure your chance to make a difference.
Samaritans is looking for a Data Administrator to process data, deliver database training and support users, to enable effective fundraising activities. This is a permanent, full-time role with a salary range of £30,000-£31,000 per annum. The role offers hybrid working, linked to our Ewell (Surrey) office, with home and office working. In-office working is required twice per month as a minimum, but the team often meet up once per week.
The Role: You will manage and execute regular data processes that are not yet automated, ensuring high levels of data accuracy. You will proactively identify and address data quality issues and process mishaps before they affect our supporters and fundraisers. You will lead the development and delivery of a regular training programme for database users, tailoring the training based on user feedback and providing ongoing support through regular communication with users. You will also be the first point of call for our service desk, handling ad-hoc user requests, such as processing funds, answering system questions and resolving reconciliation issues.
Job Requirements: We are looking for someone with outstanding attention to detail, coupled with problem-solving skills and analytical thinking. Strong communication skills adjusted to the different stakeholders and their needs are essential. Excellent organisational and time-management skills to handle multiple tasks and deadlines are required. A good level of IT literacy and in-depth knowledge of Microsoft Office, particularly Excel e.g. filters, Pivot Tables, VLOOKUP, INDEX MATCH, IF Formulas is necessary.
Benefits: We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace & Perkbox.
Application Details: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide answer some application questions, tailored around your motivations for applying. This role will close for applications at midnight on 5 September.
