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Visitor Experience Manager - Operations

Victoria and Albert Museum

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Posted over 30 days ago...

Expired

Join the prestigious V&A Museum as a Part Time Visitor Experience Manager and lead a passionate team dedicated to art and design

Overview

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£16882 - £33764

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Cromwell Road, London

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Expires at anytime

The Victoria and Albert Museum, known globally as the V&A, is a beacon of art and design, boasting a collection of over 2.8 million works. Renowned for its dedication to creativity spanning 5,000 years, the V&A is a hub for the UK's national collections and resources across various mediums including architecture, textiles, and performance art. As an institution, the V&A aims to inspire and educate by making the realm of design accessible to all.

  • Manage the museum's operations during weekends and Fridays.
  • Lead a team of Deputy Managers and Visitor Assistants.
  • Ensure a high-quality visitor experience.
  • Proven management experience.
  • Passion for art, design, and delivering excellent visitor service.
  • Strong leadership and communication skills.

The V&A offers a variety of staff benefits:

  • Generous pension and holidays.
  • Flexible working arrangements.
  • Free tickets to exhibitions, discounts in V&A shops, and more.
  • Various loan schemes including bicycle and season ticket loans.
  • Commitment to staff diversity and inclusion, with a specific focus on disability confidence at work.

The Role We are looking for an experienced manager to join our team and take on the responsibility of managing one of London's most loved Museums! The Part Time Visitor Experience Manager, will join our full time managers across Fridays and the Weekends to oversee the day to day management of the Museum a team of Deputy Manager and a large team of dedicated Visitor Assistants.

The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance. Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.

Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks

ED&I at The V&A At the V&A, we are committed to equality, diversity and inclusion (EDI) for all and strive to go above and beyond public duty placed upon us by the Equality Act 2010. As such, we are delighted to share that we are a Disability Confident Employer Level 2. The V&A makes the following commitments to all applications: The Guaranteed Interview Scheme – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities; Providing an inclusive and accessible recruitment process. Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job. Supporting employees and adjustments during employment.

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