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Join Ecotone's mission to 'nourish biodiversity' and grow with a B Corp leader in sustainable food
Overview
Salary
No salary declared 😔
Location
Cestas, France
Expires
Expires at anytime
Organisation Summary
Ecotone stands at the forefront of the organic, plant-based, and fair trade food industry in Europe. Embodying a commitment to biodiversity through its diverse family of brands, Ecotone operates in over 80 countries and prides itself on being a B Corp with the highest score among large food companies. With a dynamic and inclusive culture, Ecotone offers an excellent platform for professional growth.
Role Summary
- Manage the orders of specialized organic stores and various sales channels.
- Perform telesales in collaboration with field sales representatives.
- Address customer complaints and assist in product referencing.
- Update customer files and commercial conditions.
- Distribute rates to prospects and annual rates to all customers.
- Coordinate the sending of product samples.
- Provide support to the Accounting Service when needed.
- Handle telephone switchboard operations and visitor reception.
Role Requirements
- Excellent interpersonal and telephone communication skills.
- Customer-oriented with an organized and rigorous work ethic.
- BAC+2 degree in Commerce or related field.
- At least 2 years of relevant experience in Sales Administration.
- Proficiency in computer tools, especially Excel and Word.
- A passion for nature and alignment with company values: Cooperation, Agility, Responsibility, and Entrepreneurship.
Join Ecotone, a pioneering and leading European group in organic, plant-based and fair trade food. Our mission is to 'nourish biodiversity' through our strong and committed brands such as Bjorg, Bonneterre, Clipper, Allos, Alter Eco, Danival, Destination, El Granero, Isola Bio, Kallø, Whole Earth, Zonnatura. We are proudly B Corp certified, with the highest global score of large food companies. Our family of brands is distributed in over 80 countries with 7 production sites, 1600 people across Europe, and our headquarters is located in Lyon.
The role involves managing the portfolio of orders for specialized organic stores and our other circuits (intra-group orders, internet, Out of Home Catering and potentially replacement on Export customers), ensuring telesales for specialized organic stores in tandem with the field sales representative, handling complaints, assisting in the referencing of products for the brands of the specialized organic network, updating the customer file and commercial conditions, sending rates to prospects & annual rates to all customers, ensuring the sending of samples, assisting if necessary the Accounting Service, ensuring the telephone switchboard and reception of visitors.
Job requirements: You have a very good interpersonal skills, you are recognized for your telephone skills and your customer orientation. Organized and rigorous, you know how to be reactive. Graduated from a BAC+2 type BTS/IUT with a specialization in Commerce, you have a minimum of 2 years experience (including alternation) in a similar position in Sales Administration (ADV). Comfortable with computer tools, Excel and Word in particular, on basic functions. Finally, a lover of nature, you identify with our company values CARE (Cooperation, Agility, Responsibility & Entrepreneurship)
Why join us? For our mission 'nourishing biodiversity': that is to say, protecting, growing and cherishing biodiversity by offering organic, vegetarian and diversified food. For our committed brands and our delicious products: present in 1 out of 2 households that contribute to transforming our food system for the better. For our B Corp score: 116.5 points, that's not nothing (and it's even very high!) To join a Great Place to Work company. For the opportunities for evolution. For our European and international culture. The position is located in our new factory La caféière in Cestas (33).
Ecotone has always been committed to diversity and the inclusion of all talents. The more diverse an ecosystem is, the richer and more resilient it is, which is why Ecotone has always been committed to diversity and the inclusion of all talents.
