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Join the pioneering V&A East team as a Floor Manager, and play a pivotal role in shaping a new cultural landmark
Overview
Salary
£35000
Location
Queen Elizabeth Olympic Park, Stratford, London
Expires
Expires at anytime
Organisation summary
The V&A, the world's premier museum of art, design, and performance, is creating a groundbreaking new space with V&A East Storehouse. Housing a vast collection and the David Bowie Centre for Performing Arts, V&A East is set to be an immersive and interactive cultural hub. You'll join an institution that has inspired creativity for over 5,000 years and continues to make the wonders of human ingenuity accessible to a global audience.
Role Summary
- Oversee day-to-day operations, front of house, and security at the V&A East Storehouse.
- Create a welcoming, engaging, and safe environment for a diverse audience in line with V&A values.
- Lead a team of front of house assistants, inspiring high performance and team development.
- Contribute to establishing V&A East's identity as a premier cultural destination.
- Benefit from extensive training and development for career advancement.
Role Requirements
- Experience in operations with a passion for the arts and culture sector.
- Proven ability to lead and motivate operational teams.
- Forward-thinking, proactive, and solution-focused mindset.
Benefits
- Generous pension scheme and holiday allowance.
- Flexible working options.
- Free tickets to V&A exhibitions and subsidized staff canteen.
- Discounts in V&A shops and various loan schemes.
- Access to a wide range of training and development opportunities.
- Supportive employee assistance programs and staff diversity networks.
The Role This is an opportunity for an ambitious operations professional to help make V&A East’s vision a reality. V&A East Storehouse is a radical reimagining of the museum archive. The V&A’s collections will be made accessible through immersive interactive experiences and the building will be home to the David Bowie Centre for Performing Arts.
We have also reimagined our Floor Manager role, which is a hybrid role responsible for overseeing the both the day-to-day front of house and security operations at Storehouse; ensuring that visitors and diverse audiences feel welcome, engaged and safe, in line with the V&A’s core values. This is a new kind of duty management role at the V&A, and there will be excellent opportunities for training and development to ensure we provide you with a career-enhancing skillset.
This role will lead a team of front of house assistants, so we are looking for people who enjoy and have experience of motivating and developing high performing operational teams. This role will also play a key role in defining how V&A East establishes and builds its identity as a leading cultural hub.
We are incredibly excited about the team we are building, and we are looking for forward-thinking, proactive and solution-focused operational colleagues with whom we can ensure the success of V&A East.
The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks
