Return to jobs
Join Riverford's mission to revolutionize the organic food industry as a Digital Trading Manager and shape a sustainable shopping experience
Overview
Salary
£40000 - £45000
Location
Wash Barn
Nomad Friendly?
Expires
Expires at anytime
Riverford is an employee-owned pioneer in organic farming, dedicated to sustainable practices and fostering a close-knit community. This flourishing business offers a unique opportunity for personal and professional growth, a generous salary, and a range of benefits including free organic produce and an annual co-owner bonus. Located in the picturesque Devon countryside, Riverford invites you to contribute to a meaningful enterprise while enjoying a balance of on-site and hybrid work arrangements.
- Lead and innovate Riverford's online customer experience.
- Curate seasonal product assortments that highlight the company's commitment to quality and sustainability.
- Drive long-term growth and customer loyalty through strategic digital initiatives.
- Collaborate with various teams to optimize digital offerings and sales performance.
- Enhance the shopping journey and encourage customer engagement with creative and data-driven approaches.
- Proven experience in digital sales, online product management, and platform optimization.
- Strong analytical skills to evaluate sales data and customer behavior.
- Adept at shaping product offerings and promotional strategies to increase profitability and customer retention.
- Experience in cross-functional team collaboration, particularly with brand and range development teams.
At Riverford, the application process is designed to be as organic as the products we love. With a rolling application review, prompt submission is encouraged. Candidates will undergo a virtual interview, followed by an immersive on-site visit to our farm, reflecting our values of sustainability, community, and shared ownership.
Work with us at Riverford, and join a thriving employee-owned business
- Be part of a creative, innovative and collaborative team
- Lots of opportunities to learn, grow, and progress in your career.
- We’ll give you an abundance of free organic fruit and veg, an annual tax-free co-owner bonus, and a bounty of benefits – Including delicious home-cooked organic breakfasts & lunches
As a 100% employee-owned business, everyone at Riverford plays a part in its success, and we’d love for you to join us in making a meaningful difference.
Salary: £40,000 - £45,000 per annum, dependent on experience.
Location: Based at our beautiful Wash Farm in Devon, near Buckfastleigh, this role offers flexible, hybrid working, with a 2-3 days a week on-site.
As Digital Trading Manager, you’ll guide the way in shaping our online experience, curating seasonal products and ensuring an intuitive, engaging shopping journey that reflects our commitment to sustainability and quality. Collaborating with teams across the business, you’ll blend creativity with insight to optimise our digital offerings.
This role goes beyond sales; it's about nurturing long-term growth, boosting customer loyalty, and driving “box plus extras” buying behaviour. Coordinate a team and make a lasting impact in a company where every voice matters.
Skills & experience:
- Proven experience in managing online product assortments, sales performance, optimising digital platforms to drive growth and customer engagement.
- Strong ability to evaluate sales data and customer behaviour, using insights to shape product offerings and promotional strategies, increasing basket size, profitability, and retention.
- Experience working closely with teams such as brand, range development, and demand planning, ensuring seamless coordination to enhance the online shopping experience.
Please see the attached Job Description for more details on the role & responsibilities.
Application Process: We will be reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply promptly. The process consists of three stages, beginning with a virtual interview, followed by an on-site visit to our farm. Our aim is to ensure the experience is both insightful and a true reflection of Riverford’s ethos—rooted in sustainability, community, and co-ownership.
Other organisations may refer to this role as eCommerce Manager, Online Merchandising Manager, Digital Optimisation Manager, eCommerce Trading Manager:
