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Play a crucial role in the expansion of Mr & Mrs Smith, a leading travel club for hotel enthusiasts, by managing global tertiary accounts as a Hotel & Villa Partnerships Executive.
Overview
Salary
No salary declared 😔
Location
Remote - United Kingdom
Expires
Expires at anytime
Organisation summary
Mr & Mrs Smith is an exciting travel club that offers its 1.7 million members access to an exceptional collection of more than 2,100 handpicked boutique and luxury hotels worldwide. Starting as a cult guidebook, the company has evolved into a well-loved travel club known for offering high-quality hotel experiences.
Role Summary
- Reactive management of global tertiary accounts.
- Driving the commercial performance of our tertiary portfolio.
- Upholding our account management commitment to hoteliers.
- Managing the flow of work with the wider Hotel & Villa Partnerships team.
Role Requirements
- An analytical and commercial mindset with at least one year of account management experience (preferably within boutique or luxury travel).
- Basic network of boutique or luxury hotelier and industry contacts.
- Ability to work in a fast-paced team, prioritising a busy workload, along with managing projects and hotelier meetings.
- Understanding of hotel distribution, rates and inventory management.
- Exceptional communication skills with a knack for engaging with people from all walks of life.
- Attention to detail, analytical and data-driven decision-making abilities.
- Proficiency in Google Drive or Microsoft Office, familiarity with Salesforce, and quick capability of adopting new databases and systems.
- Second language proficiency (preferred but not essential), ability to work flexible hours and hold a full driving license (preferred).
The organisation - Mr & Mrs Smith has grown from a cult guidebook to the travel club for hotel lovers with over 1.7 million members and a hand-picked collection of more than 2,100 boutique & luxury hotels.
The role - The role of the Hotel & Villa Partnerships Executive (HPE) is key to the next phase of Mr & Mrs Smith’s growth as we support our hotel collection in getting the most out of their membership. The HPE will be primarily concerned with the reactive management of our global tertiary accounts, tasked with managing the flow of work alongside the wider Hotel & Villa Partnerships team and ensuring we uphold our account management commitment to hoteliers. The HPE will be accountable for the product quality and driving the commercial performance of our tertiary portfolio.
Job requirements - An analytical and commercial mindset, at least one year of account management experience, preferably within boutique or luxury travel, basic network of boutique or luxury hotelier and industry contacts, ability to work in a fast-paced team, prioritising a busy workload, multiple projects, hotelier meetings and travel, understanding of hotel distribution, rates and inventory management, love of boutique travel and a keen eye for style and design, exceptional communication skills and an innate ability to engage people from all walks of life, attention to detail and exemplary follow up, analytical, data-driven decision making, familiarity with Google Drive or Microsoft Office (spreadsheet proficiency is a must), Salesforce and quick adoption of new databases and systems, fluency in a second language to business standard (preferred but not essential), the ability to work flexible hours, hold a full driving license - preferred.
Benefits - Not mentioned in the text.
Application details - Not mentioned in the text.
