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Grab the chance to impact the luxury travel industry with Mr & Mrs Smith, a leading travel club, in a diverse and exciting role as the Hotel & Villa Partnerships Manager.
Overview
Salary
No salary declared 😔
Location
Remote - UK
Expires
Expires at anytime
Organisation Summary: Mr & Mrs Smith is a fast-growing travel club committed to hotel lovers with over 1.7 million members. The club features a carefully curated collection of over 2,100 luxury & boutique hotels. Join us to contribute to our continued growth and improvement.
Role Summary:
- The Hotel & Villa Partnerships Manager is fundamental to our growth strategy.
- You will manage a portfolio of hotels in the Europe, Middle East & Africa (EMEA) region.
- You will report directly to the Regional Manager, Hotel & Villa Partnerships.
Role Requirements:
- At least three years of account management experience in luxury travel.
- An established network of contacts in the luxury hotelier and industry sphere.
- Exceptional communication skills and the ability to connect with diverse groups of people.
- Analytical, data-driven decision-making skills.
- Ability to juggle multiple projects, tasks and international travel.
- Familiarity with Salesforce, Google Drive, or Microsoft Office (excellent spreadsheet skills).
- Fluency in French (preferred but not required).
- A full driving license is required.
Application Process Details:
- Applicants should inspire hotels to adopt more environmentally friendly practices using insights from our impact reports and sustainability initiatives.
The organisation - Mr & Mrs Smith has grown from a cult guidebook to the travel club for hotel lovers with over 1.7 million members and a hand-picked collection of more than 2,100 boutique & luxury hotels.
The role - The Hotel & Villa Partnerships Manager is key to the next phase of Mr & Mrs Smith’s growth as we support our hotel collection in getting the most out of their membership. The HPM will report to the Regional Manager, Hotel & Villa Partnerships and be primarily concerned with the account management of a portfolio of hotels within the relevant region - Europe, Middle East & Africa (EMEA).
Job requirements - High level of commercial acumen, and an analytical and commercial mindset. At least three years of account management experience, preferably within boutique or luxury travel. Established network of boutique or luxury hotelier and industry contacts. Experience within a tour operator or wholesaler preferred. Ability to work in a fast-paced team, prioritising a busy workload, multiple projects, hotelier meetings and travel. Understanding of hotel distribution, rates and inventory management. Love of boutique travel and a keen eye for style and design. Exceptional communication skills and an innate ability to engage people from all walks of life. Attention to detail and exemplary follow up. Analytical, data-driven decision making skills. Familiarity with Salesforce, Google Drive or Microsoft Office (spreadsheet proficiency is a must) and quick adoption of new databases and systems. Fluency in the French language to business standard (preferred but not essential). The ability to work flexible hours and occasionally travel internationally. Must hold a full driving license.
Benefits - As a manager, you may have to hire new team members. When doing so, you must adhere to the equal opportunities policy that we have as a business.
Applications details - Inspire hotels to adopt greener practices by leveraging insights from our impact report,sustainability initiatives, and industry best practices. Apply now.
