Account & Project Manager

Role Type: Full Time

Job Title: Account & Project Manager

Reporting to: Head of Delivery

Location: Hybrid (3 days per week in-person at our office in Oval, South London & 2 days remote working)

Salary: £36-44k

The Role

As our dedicated Account Manager at YBB, you’ll be responsible for ensuring that several key accounts are serviced professionally acting as a key liaison with clients, keeping them informed and supported, while working closely with internal delivery across our youth and production teams.

This is a highly collaborative role, suited to someone who thrives on organisation, good communication, and bringing big ideas to life. 

Who We Are

Youth Beyond Borders (YBB) is a next-generation creative company dedicated to empowering young people from under-represented communities across the UK. With over a decade of experience, we bridge the gap between organisations and young audiences through:

• Social and Community impact programmes
• Youth-led research and strategy
• Event and short-form content production
• Recruitment and talent consultancy

YBB operates as a social enterprise, with all profits donated to our sister charity, Football Beyond Borders (FBB). Our mission is to put young people first and help our partners engage with youth authentically.

Since launching in 2022, YBB has rapidly grown, impacting a community of 1,500+ young leaders and collaborating with leading brands such as Nike, JD Sports, Netflix, Kurt Geiger, National Theatre, and Oxford University. With projected revenues exceeding £1 million this year, we are scaling rapidly and need strong leadership to support our continued growth.

Your Day-to-Day:

• Own the end-to-end delivery of at least 2+ key accounts, coordinating timelines, resources, briefings, feedback processes and outputs across all partners and internal teams
• Serve as the day-to-day client lead for 2+ key accounts, managing expectations and ensuring clear, timely communication with professionalism and warmth
• Maintain detailed project plans and trackers, scheduling internal check-ins and ensuring key milestones are met across content, events and community engagement
• Collaborate with the Youth Programme Manager & Partnerships Lead to integrate youth voice and participation at every stage
• Draft and manage briefing documents, status updates, and post-project wrap reports to maintain clarity and drive momentum
• Proactively identify risks and troubleshoot to keep workstreams running smoothly
• Ensure all outputs meet the highest standards of cultural relevance, inclusivity and impact - YBB’s values

What We Are Looking For:

• 3+ years’ in a creative agency, brand or cultural organisation with Project or Account Management experience 
• Proven ability to lead complex, multi-strand projects from start to finish—ideally involving youth engagement, branded content or events
• Excellent communication and relationship-building skills—you’re as comfortable liaising with clients as you are supporting a 17-year-old participant
• A strategic, solutions-focused thinker with the ability to juggle multiple clients and concurrent work streams
• Strong attention to detail with the ability to understand and interrogate budgets, write clear documentation and lead efficient, structured meetings
• Passionate about social impact, youth culture and creating more inclusive narratives in sport and creativity
• Confident using Slack, Google Workspace, Keynote and Excel
• Availability to work flexibly across the week
• Willingness to travel to non-London based cities for shoots, client meetings, events and activations as needed

Why Join Us?

At YBB, we’re not just delivering programmes—we’re transforming lives. You’ll join a values-led team that champions collaboration, creativity and youth voice at every turn. Be part of a movement that’s redefining what’s possible for young people across the UK.

Application Process

YBB is an equal opportunities employer. We welcome applications from individuals of all backgrounds and identities. Safeguarding is central to our mission and all appointments are subject to an enhanced DBS check.

How to Apply

Please apply through the application form by clicking Apply and send a short video (90 seconds max) to [email removed - click apply for more details] by Monday 12th May at 9am with the subject line “Application for [Job Title] – [Your Name]

In your video, please cover the following:

• Who you are – Tell us about yourself, your background, and what drives you.
• Why YBB? – Why are you drawn to our mission and this role?

What you bring to the role – Share how your skills, experiences, or perspectives will contribute to the team and our work.