Commercial Manager

Commercial Manager

Location: Remote

Application closing date: 18th February 2022

Start Date: ASAP

Hours: Full-time; flexible working will be considered

Reports to: CEO

Salary: Competitive

About LatchAid

LatchAid is an award-winning FemTech startup using pioneering 3D interactive technology & Artificial Intelligence to support parents through their pregnancy, breastfeeding, and early parenthood journeys 24/7. The UK has the worst breastfeeding rate globally, sadly 90% of women give up breastfeeding before they want to. We believe that every mother deserves the support and empowerment to give her child the best start in life.

We have created a revolutionary app to help parents achieve their infant-feeding goals with:

• Cutting-edge 3D interactive animations to help parents learn breastfeeding skills intuitively from 3D avatars.
• Empathic Artificial Intelligence to provide users with personalised support, expertise, and companionship 24/7.
• Specialist 1-1 support to help users feel reassured and more confident.
• Virtual peer support groups to connect parents to a close-knit support network.
• Expert webinars & drop-in sessions to help users interact with experts with a range of specialities

We are a tight knit and hard-working team made up of talented and passionate individuals from around the world. We have experience in Oscar / BAFTA award-winning visual effects, infant- feeding, baby development, and maternal health support from leading specialists, Artificial Intelligence and software R&D from experts in multiple countries. We all work remotely but connect almost daily. We are passionate and take pride in what we are achieving and the positive impacts we are making.

We are at a very exciting time! We have just launched our iOS app with active users from 73 countries across 6 continents and launched our social prescribing pilot whereby mothers and mothers-to-be are prescribed the app across the UK to supplement pregnancy and infant feeding support with 12 NHS Trusts and The HCRG Care Groups. We have been featured in +40 press articles and interviews including the BBC News.

With grant funding from Innovate UK, the NHS and Seed investment, we are set for the accelerated growth in product, commercial, and team development and passionate in achieving greater impacts in public health nationally and internationally!

We are looking for a Commercial Manager to join our fast-growing team. You will lead on sales and B2B partnerships for the organisation, build and lead LatchAid’s commercial team, mastermind and execute the commercialisation of LatchAid’s existing / new products and hypergrowth.

There is the possibility of progressing to a Commercial Director role in the future based on performance within the current role.

As our Commercial Manager, you will:

• Lead LatchAid sales and commercial team, including business development and account management
• Build relationships with clinical champions / sponsors of 40 Integrated Care Systems (ICSs) within the NHS to establish B2B sales of LatchAid via tendering and social prescriptions
• Own the health economic evaluations and business case building based on LatchAid’s value proposition and user analytics
• Build commercial partnerships with corporates/benefits companies to integrate the LatchAid app and services as part of their employee benefits offerings
• Build commercial partnerships with insurers to integrate the LatchAid app and services as part of their health insurance packages
• Manage healthcare, corporate, insurance partnerships and related contract management
• Establish channel partnerships to expand our user base and accelerate sales
• Negotiate pricing agreements and commercial contracts with partners based on the market and LatchAid’s business value
• Establish revenue-sharing partnerships with aligned brands, businesses, and organisations
• Work with the Marketing Manager to establish go-to market and growth strategies and drive our international expansion into North American and European markets
• Recruit and manage key roles within the commercial team
• Work closely with CEO supporting on various tasks such as development of the long-term vision, strategies, and scale-up plans, fundraising and investor relationship management.
• Working closely with the tech team and customer success team for product development, support, and roll-out

Who we are looking for:

• A minimum of 5 years’ of progressive experience in sales, building and managing commercial partnerships
• Profound knowledge in the NHS procurement process and a proven track record in selling into the NHS and/or other healthcare settings
• An outcomes-focused leader with proven experience building and managing high functioning teams
• Driven and ambitious to rapidly expand our B2B sales and achieve our vision within a reasonably short time frame
• Excellent negotiation, communication (in person and in writing), and presentation skills
• Ability to build strong relationships with clients and industry contacts, with experience managing partnerships in public and private sectors
• Commercially minded
• Proven experience in working closely with cross-functional teams including key stakeholders, external and internal tech teams, commercial teams, customer success teams, and end users.
• A creative, out of the box problem solver with a demonstrated ability to bring your vision to life in close collaboration with cross-functional teams.
• Comfortable working with small/dynamic teams, and fast-paced environment with a little direction and quick decision making.

Desirable:

• Existing contacts in corporates, insurers, benefits companies and/or healthcare provision
• Experience in the HealthTech or Digital Health sector
• Passion for using technology and innovation to improve health and wellbeing for millions around the world

Why Join LatchAid?

LatchAid is a young and exciting start-up powered by innovation and empathy, addressing a huge need (ask any mother!). In just 3 years we managed to build the only app of its kind - powered by top AI specialists, Oscar-award-winning visual effects artists, and leading lactation consultants – and are now helping users in 73 countries, winning multiple awards for our innovation, and are working with 12 NHS trusts to be prescribed to new moms. Every day is different, and the team is made up of incredibly passionate and creative people who are able to keep up with our exciting developments. We know that none of this would be possible without our team and we work to build a culture that is open, flexible and nurturing. We offer a work environment that truly values diversity, where people can develop their interests, where no input is too inexperienced and where workers can work to the schedules that suit their lives and passions best. This is an incredible opportunity to join a mission-driven, dynamic, fast-growing team of talented and passionate individuals from around the world.

What we offer:

• flexible working; at LatchAid we take pride of supporting work-life balance and family
• commitments, most of our team are working parents.
• remote working
• competitive salary
• share options (taking ownership of a rapidly growing tech start-up)
• 25 days annual leave
• up to 5% pension scheme
• new company laptop and phone
• learning & development funding and support
• enhanced parental leave
• free access to the LatchAid apps and expert webinars (for yourself and your friends, families)

How to apply

• Please submit the following through this application form or email [email removed - click apply for more details] by 18th February 2022:
• Cover letter (no more than 2 pages)
• CV
• Writing sample (max 1000 words – this can be anything you think best demonstrates your abilities as a commercial manager, e.g. a blog, article, press release, strategy, report, etc.)

Please send any questions related to this role to [email removed - click apply for more details].