Education Communications and Outreach Officer

Ready to find the right role for you?

Salary: circa £25,000 dependent on experience plus Veolia benefits *listed below

Hours - Monday to Friday - 8:30am - 5:30pm, some work may also be required outside office hours / at weekends

Location : Veolia Westminster (head office Welby House, 96 Wilton Road, SW1V 1DW)

Are you a driven, creative Communications and Outreach professional? Do you enjoy working on projects and engaging with the community to inspire change? Do you want to do your bit to reverse the tide of climate change?

We live in a world that needs to take care of its resources, and our mission at Veolia is to 'Resource the World'. An exciting opportunity has arisen in the London communications team, to support the development of a recycling improvement strategy within the City of Westminster. This is an excellent time to join the contract, as we embark on an ambitious plan including the roll out of food waste services, and electrification of our operational fleet, in order to achieve Westminster’s carbon net zero targets.

Improving communities, protecting the environment and creating an inclusive culture is right at the heart of our business. Together our employees make our communities better. They are the Resourcers, behind the resources. If you love working with the community, enjoy a fast paced environment, and can demonstrate great project-based people and budget management skills, alongside a passion for the environment and sustainability, this is the role for you. We want you to be part of our diverse workforce!

We operate with COVID safety procedures in place in line with government guidance, and the team works flexibly both at home and in the office, depending on the needs of the business.

What will you be doing?

• Be passionate about improving recycling and reducing waste, and keen to use behaviour change theories to deliver impactful campaigns.
• Research, develop and deliver projects to promote effective recycling and responsible environmental behaviours to communities across Westminster.
• Communicate with residents to solve issues with waste collections and inform them of any changes to their recycling and waste services.
• Deliver engagement activities to achieve project goals, which could include identifying target audiences, developing appropriate strategies to communicate key messages and change behaviours, organising community events and tours of the site, and door-knocking target areas.
• Create briefs and manage relationships with design agencies, printers and other third party suppliers to provide effective marketing materials.
• Support the Digital and PR Officer in the preparation of press releases, website updates, and social media communications.
• Liaise with the operational team and collections crews on service issues and campaign plans.
• Support internal communications campaigns to improve our working culture and safety performance.

What are we looking for?

• Proven experience in project planning and management
• Strong communication and presentation skills, with a high degree of attention to detail
• Strong organisational and multitasking skills
• Excellent written and spoken English
• Ability to demonstrate creativity and innovation, especially within communications
• Strong Microsoft Office/Google Suite software skills and highly computer literate
• Strong negotiation skills with the ability to remain calm under pressure
• Strong interest in sustainability and environmental awareness
• Understanding of communications and marketing processes
• Experience of working in the waste management or environmental sector
• Educated to degree level or equivalent in a relevant field, or significant project management experience
• Experience of engagement and outreach work with school children and the public
• UK driving licence and willingness to drive in the borough to conduct research, attend events and run engagement activities

Our promise to you

In return, you will receive 25 days of holiday and an extensive benefits package which includes our market-leading pension and share scheme as well as employee discounts. Additionally, we provide mental health and financial support because we are committed to supporting you.

As a proud equal opportunities employer, we are fully committed to creating and maintaining an inclusive environment that’s diverse and welcoming. Every applicant who passes the minimum requirements for the role will be considered, no matter their age, gender or gender expression, disability, race or ethnicity, religion, belief, sexuality or veteran status.

Please submit a CV and a one-page cover letter. Applications without a cover letter will not be accepted. Applications are being considered on an on-going basis, please apply asap if you are interested.