Associate Director, Project Management - EMEA

The Associate Director, Project Management will oversee projects related to the client for 1021 Creative in EMEA regions, maintaining a running dialog with the client with regard to those projects, communicating client needs to the 1021 team and, through conversation and exchange of ideas with the 1021 team, provide problem solving for any issues/tasks/projects that the client may present. The project manager will also maintain regular and timely communication with teams of freelance contractors and 1021 Creative employees in multiple countries. 

The Associate Director, Project Management will help our teams navigate new requests from the client as they pertain to existing contracts, they will collaborate closely with regional managers to project manage & track current projects, and collaborate with the Director of Operations & Director of Production to ensure global consistency across projects is being upheld. 

About 1021 Creative

We are a fast-growing Content Curation and Marketing Agency made up of pop-culture fanatics whose obsessions and skills are as varied as their locations and backgrounds; in other words, we are a company that hires you for being you. 

As we’ve grown, it’s become a priority to maintain a sense of community and culture. We strive to create teams that reflect the rich diversity of our world and make sure that everyone has equitable access to opportunity and growth. As a member of the 1021 Creative team, we would be looking to you to continue to foster our culture initiatives, which center around empathy, collaboration, work/life balance, diversity, and inclusion.

Responsibilities:

• Plan timelines/deadlines and manage the workflow of all assigned projects.
• Ensure all deliverables are clear to team members and the timelines for those deliverables are clear as well.
• Update and manage project briefs and playbooks throughout production.
• Manage project budgets
• Track and report project progress for internal team members and client using Google docs and the project management tool Scoro in collaboration with managers.
• Assure quality control and on-time delivery for all aspects of the project.
• Effectively communicate instructions, workflow priorities and procedural changes to multiple international teams of independent contractors.
• Provide client and 1021 management team with clear feedback and solutions to issues that arise.
• Troubleshoot technical issues/provide best practices for strategists.
• Help to evaluate needs for new projects requests from clients. 
• In cooperation with the Editorial Director, shepherd the process of creating guidelines for new projects.
• As projects are underway, manage flow of information with regard to project within the internal 1021 team as well as Independent Contractors.
• Participate in scheduled meetings with client as needed, including kick-off calls at the start of each project, check-ins with the client, and post-mortems.
• For ongoing projects, facilitate regular check-in calls with internal 1021 teams and managers
• Facilitate the reporting of data on projects, if requested from leadership or the client
• Help to facilitate and propagate our culture inside the company and with our client.
• Manage and/or participate in special projects as needed.

What we’re looking for:

A creative, curious, and empathetic human with:

• Background in project management or production; specific experience in fast-paced, deadline-driven environments
• Experience building, documenting and training teams on efficient workflows and processes
• Experience managing multiple complex projects simultaneously
• Experience managing high profile client accounts and relationships
• Experience managing team members
• Experience working across cultures in EMEA
• Proven track record of architecting and scoping new projects from idea through to execution
• Skilled communicator (internal and client facing) and able to work efficiently on multiple projects
• Consistent and relentless attention to detail
• Professional-level fluency in English

Job Type: Full Time / Non Exempt

Location: United Kingdom (remote)

Salary: £85,442/year