About the opportunity
We are seeking a Senior Awards Officer to deliver our successful Food for Life Awards schemes for schools and early years settings. Putting good food in the hearts, hands and bellies of children every day has been driving us at Food for Life for more than 15 years, and we’re proud to have our schemes cited as go to solutions in the National Food Strategy. Every day our schools and nurseries improve the food on the plate, make lunchtimes an adventure and put cooking and growing on the classroom table. All so that children love the food on their plates and the people, plants and creatures who helped put it there. This role will deliver the awards and customer service processes for Food for Life Schools and Early Years schemes, upholding exceptional customer service and the integrity of the schemes internally and externally. This role is responsible for line managing an Awards Officer, guiding settings through the enrolment, awarding and renewal process and managing specific scheme related projects.
About you
You take pride in delivering exceptional customer service. You have worked in, or with, schools or early years settings in some capacity so you understand some of the pressures and the challenges they face. You are self-motivated, working autonomously around deadlines and targets. You will be driven to continually improve. You will bring excellent project management experience to meet project specific KPIs, as well as those for the overall scheme. You have a range of communications experience and feel comfortable working with people, building relationships, and able to convey information in a clear and engaging way. You will need to be a highly competent IT user. Particularly around databases / recording information and you’re able to manipulate data to find your answer. You’re happy to find your way around a new system and unfazed by an imperfect IT solution. Finally, you need to truly believe in the ethos, aims and objectives of the Soil Association and its Food for Life Programmes.
Commitment to Safeguarding
The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
- 27 days annual holiday increasing to 30 days with length of service plus bank holidays
- Pension scheme with ethical investment options and employer contribution
- Free membership of the Soil Association and discounts on organic produce
- Volunteer days to give back to the local community or support green initiatives
- Family friendly policies and flexible working
- Cycle to work scheme
- Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
Hours
37.5 hours per week
Permanent
Location
Bristol Hybrid working - 2 days office based
Important dates
Interviews are expected to take place: W/c 6th June 2022