Software Trainer (MIS)

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.

At Arbor, we passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job. Over 3,000 schools and trusts use our products to work more collaboratively, free staff from busywork, and drive their schools forward.

Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.

About the role

Our Training team are dedicated experts, guiding our schools through remote and onsite sessions, setting them up for success using Arbor’s Management Information System (MIS).

In this role you will work with key school staff to ensure successful use of the platform by delivering informative and engaging training sessions. This role will have a focus on secondary schools to help them be successful with modules such as attendance, payments, behaviour and assessments.

If you love presenting to a variety of groups on multiple MIS topics to a range of educational stakeholders then this could be the role for you!

Core responsibilities

• Delivering remote web-based and in-person training to our schools with an emphasis on Secondary schools and MATs and their stakeholders.

• Engaging your audience by understanding their requirements and tailoring your sessions to the end users.

• Selling the benefits of the Arbor MIS platform modules bespoke to the customer.

• Having an in-depth understanding of Arbor’s functionality, features, best practice and being able to articulate these to customers to help them get the most out of their use of Arbor.

• Understanding your end users, how they use the product and how to set them up for success with long term use of the product.

• Excellent organisational skills - you will be juggling a range of schools, training sessions and in different locations.

• Keeping up to date with a fast paced product, including updates, changes to legislation and adapting to new processes as we scale.

• To own the training materials and keep these relevant including designing training course content.

• Ability to self-reflect, feeding back to relevant members of the team internally an overview of the session and any outstanding actions to ensure the customer receives a well rounded experience.

• Willing to travel to national client sites between 1-4 days per week

About you

• Experience delivering engaging training with proven success of increasing uptake and usage with a product.

• Driving licence required

• Ability to understand and articulate technology to a range of individuals, including non-technical users

• Excellent presentation and communication skills are essential.

• Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions.

• Relevant background in the education sector. We are looking for people who are familiar with the terminology, processes within a secondary school, particularly around assessments and behaviour, and can hit the ground running.

• Friendly, eager to get stuck in and always willing to help.

• Good sense of humour and able to inspire others.

• We are looking for someone who has initiative and isn’t afraid of a challenge!

• Desirable: having used an MIS system before

What we offer

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• Dedicated training budget to help you grow professionally!

• 1 day off each year to volunteer with a charity of your choice.

• Access to a choice of comprehensive 24/7 well being support services as well as internal Wellbeing Champions.

• Depending on your role can offer flexible working.

• Enhanced maternity pay to support new mothers during this exciting period of your life.

• Social committees organise regular team nights out (we’ve had pizza making, online escape rooms and curry clubs!)

• We offer 30 days holiday (plus Bank Holidays), part of which is made up of half day Fridays during the school summer holidays, a day off during Easter and a day off over Christmas.

The safety and wellbeing of all Arbor employees is our number one priority. Therefore we will visit customers when schools are adapted to their new ways of working and are ready to welcome us.

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: [email removed - click apply for more details]

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

If you need any adjustments to be made to support you through the recruitment process, let us know at [email removed - click apply for more details].

Please note: We are unable to provide visa sponsorship at this time.