Business Analyst

Infraspeak - Dawn of a New Era!

Our vision for intelligence, together with an ever-ending search for personalization, makes Infraspeak a unique Intelligent Maintenance Management Platform (IMMP) that helps thousands of teams every day. 

We make our customers' life much easier. They can do more with their current resources; they deliver what's expected from them. They reach their goals. Why? Because our platform truly reflects our motto: Be Source of Good Life!

The time of software being just a repository of information is clearly over. That's why Infraspeak is not just a system of records. It's a system of intelligence that collects data and transforms it into real actions by using state-of-the-art technology and making it accessible to teams of all sizes. 

Our intelligent platform works for our customers to overcome today's challenges and future-proof their operation. Yes, the future: no matter how it looks!

We were proudly born in Porto, Portugal, to the world. We are a fast-growing company that partners with customers from Asia to Europe to Africa to the Americas and builds with some of the world's most relevant investors.

We say that we have limited resources –– we all do, right? –– but unlimited ambitions. Come help us grow and chase bigger wins!

• We believe in meritocracy, holacracy and ownership.
• We believe that only great teams can build great products –– and customers are part of our team.
• We believe happiness is in the path, not at the end of it.
• For us, simplicity is the ultimate sophistication –– thanks, Leo da Vinci!

What are we building?

We are scaling our Product team at Infraspeak! 🚀

More than software we have a platform that enables our customers to build their own solution, picking up what best fits their needs in between a plethora of native apps, plug-and-play integrations, and IoT/Hardware components.

In parallel, we are continuously expanding the range of operations covered by our platform (from maintenance to energy management; from procurement to industrial ops… You name it!).

We did a lot already, but we are only 1% done 🙂

So we are now looking for an Integrations Business Analyst to help us deliver amazing and impactful integration solutions while being a Source of Good Life to everyone around us.

What will you do? 

You will help us build the most integrated and integratable platform in the market, which will help us reach our goal of becoming the global reference IMMP.

You will be responsible for leading and contributing to the development of integrations as a Feature framework, building a key part of Infraspeak.

You will work closely with internal and external stakeholders to gather feedback, identify integration use-cases, and manage the development of those integrations, while collaborating and iterating with with Engineering, Design, Customer Success, Delivery and Sales teams.

You will also:

• Use creativity to solve problems efficiently and build targeted solutions

• Create feature designs and specifications in collaboration with the engineering and design teams;

• Support the Engineering team during the development stages to anticipate problems and needs;

• Work with the Customer Success team to gather customer feedback and define priorities;

  Manage the backlog and prioritise integrations;

• Analyze metrics to understand customer behavior and integration performance

• Communicate and train internal teams about new integration features.

• Make mistakes and learn from them;

• Keep learning and don’t be afraid of trying something new.

Who are we looking for?

We are looking for someone with previous experience as a Product Owner, Product Manager or related roles, and relevant experience in customer-facing product development.

An excellent time and priority manager, with excellent problem-solving and decision-making skills.

The ideal candidate is also an excellent communicator, fluent in English, and focused on customer satisfaction.

It would be fantastic if you’d have a technological background related to software development and previous experience in leadership roles.

And even more if you'd have a solid experience in international B2B within the SaaS industry (but, don't worry if you don't, apply anyway 😜).
 

What do we offer?

• • Competitive salary and perks;

  • Flexible working hours and remote-friendly culture;

  • A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them;

  • Modern office with everything you need from a ping pong table to a terrace, located in central Porto;

  • A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus);

  • Transparent business with regular updates on what's going on in the company;

  • Friendly culture where you'll always find a friendly hand and celebrate individual and company achievements;

  • Regular events to promote knowledge sharing and team engagement;

  • Friendly culture where you'll always find a friendly hand and celebrate individual and company achievements;

  • Pet-friendly environment (Eddie and Poncha visit our office quite often!).