Social and Community Manager

Hubble makes hybrid working easy—we’re the world’s first platform to help companies set up and manage their hybrid workplace. Whether that's an HQ office, home working or on-demand access to a global network of workspaces.

We are growing fast and are looking for a new Social and Community Manager to join our marketing team. There are 2 key aspects to the role—one of which is driving and delivering on our social media strategy, the other is engaging and growing our community of People Operations professionals, which will become increasingly key to Hubble’s growth.

Join us as we make hybrid working easy and accessible to all!

Responsibilities:

Social media:

• Devise and execute on a consistent social media strategy that increases brand awareness and drives engagement across key social media channels
• Work closely with the marketing team to develop strategic plans, and then deliver on the social media plan to reach monthly targets
• Manage the day-to-day handling of all social channels, including writing content outreach
• Track and analyse the impact of social media activity
• Identify new social media trends and opportunities that could help boost performance

Community:

• Relaunch and grow our People Ops community—helping to deliver a new rebrand and make a shout about it!
• Engage our members on regular basis, creating a hub that supports them in their day to day roles as a highly valuable resource

• Devise and execute a strategy to grow and engage the existing community, via social channels, referral schemes, branding etc.

• Run activities and events such as talks, meet-ups, and webinars to keep the Hubble and People Ops communities engaged and provide learning opportunities

Requirements

• 2+ years of previous B2B social media and/or community experience
• Be eager to learn and be flexible in a fast-paced startup environment
• Have excellent communication, presentation and relationship building skills
• Have a good understanding of social media platforms and how to connect with a large audience to build engagement
• Have strong analytical and reporting skills, good attention to detail and the ability to use data to drive effective marketing decisions
• Be a reliable team player who can also work autonomously and take accountability for achieving results

Benefits

Hubble prides itself as a high-quality employer, with a consistent 5* Glassdoor rating, a team NPS score of 80+ and won Property Week’s Best Places to Work, twice in a row, across 4 categories.

We make sure everyone in the team is comfortable and has the best environment for them. We offer flexible hours, remote working and have a relaxed attitude to taking holiday - focusing only on whether work gets done. Benefits can be tweaked on an individual basis depending on what makes you most productive.

We live what we preach and Hubble has always worked hybrid, with time spent in our HQ for culture and collaboration and the flexibility to work from anywhere on other days.

Here are some of the other benefits we offer:

• Competitive salary.
• Bonus based on individual and company performance.
• Equity options.
• Pension contributions.
• Private medical insurance.
• Regular social events (Climbing, gaming, book & music groups…).
• Quarterly away days
• On-demand access to a large network of central, local and global co-working spaces.
• Macbook and peripherals and WFH equipment.
• Spotify Premium or Apple Music.
• Kindle Unlimited + free technical books.

Our culture

Our mission is to improve the working lives of 1m people by 2025 starting from within. We're a friendly and diverse team with a mix of different backgrounds, races and genders and we want to continue this as we grow!

We're really proud of our values, which have been created collectively as an organisation to highlight what we believe are most important in fostering an excellent work environment and building a product that customers really love:

1. Empower each other

2. Go above and beyond

3. Bring an entrepreneurial mindset

4. Be different, together

5. Move the needle

Founded in 2014, Hubble has raised over £9m in venture capital to date and has worked with some of the UK’s most exciting companies including Monzo, GoCardless, Taskrabbit, Jaguar Land Rover, Accenture, and PwC.