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Operations Manager

Greater Change


Posted over 30 days ago...


Scaling social enterprise seeking an energetic generalist


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Expires at anytime

The Opportunity

Founded in 2018, Greater Change has grown to a team of 10, and has now supported over 500 clients, 70% of whom move out of homelessness and into long term stability with our support. Our ambition is to directly support 6,000 people per year, whilst maintaining client outcome success rates.

We’re in a strong position to continue growing exponentially: we’ve just received our largest amount of investment yet and have rapidly growing revenues. We've won many awards including one from The Prime Minister and we have strong partners such as Livingbridge, Oxford University Innovation and Newton Europe.

We are looking to appoint an Operations Manager to help build and scale the social enterprise. They will manage GC’s operations executive and will report to the CEO.

Main responsibilities

  • Developing and maintaining relationships with partner charities
  • Exploring joint bidding opportunities with partner charities
  • Developing Council Contacts/selling council contracts/feeding back to existing partners
  • Writing grant proposals

Preferred experience

  • Experience working within B2B Sales / Account management
  • Able to demonstrate a track record of developing new partnerships, and/or revenue streams
  • Strong communication and presentation skills
  • An understanding of the Charity sector 

Key attributes

  • High and positive energy levels. You thrive when working at pace and under pressure
  • You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others
  • Willingness to roll up their sleeves. Greater Change is a ‘hands on’ environment
  • Proactivity, impact and the ability to build relationships quickly in order to get things done
  • Influencing skills. Ability to build effective relationships across the organisations and with partners
  • Strong team player and leader who can lead and manage to achieve results in a practical and motivating way;
  • Happy to take initiative and assume additional responsibilities as needed to provide significant leverage to the wider team
  • Passionate about social impact


  • £35,000/year
  • Impact linked bonus
  • Up to 5% pension matching
  • A wellbeing budget of £400/year. You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing

What we offer 

  • Flexible hours and office, we are an outcomes driven team, so we want you to work in the way that's most productive for you
  • 9 day fortnight (every alternate week is a 4 day week)
  • Macbook or PC
  • Work from home budget: Up to £250 to buy what you need
  • Frequent team lunches, and quarterly team activity days
  • Training budget of £500/year, to upskill on anything directly related to your work
  • 25 days paid leave + bank holidays  

How to Apply 

  • Apply through Escape the City
  • The deadline for applying is midnight on 25th September
  • We will process applications as we receive them, so we encourage you to submit your application as early as possible
  • There will be up to 3 interview rounds. The first will be a 30 minute chat based on past experience and achievements. The second will be a task that mimics what will be required on the job. The third round will be an opportunity to discuss the role in detail and what you would like to bring to it
  • The successful candidate will ideally start in October, however we are able to accommodate later starts if necessary

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