School Support Manager

Want to use your marketing expertise to make a difference in schools across the UK? 

Be part of an innovative organisation working to support teachers and improve pupils’ access to quality education. 

We provide free access to thousands of adaptable lesson resources and share inspiration, expertise and best-practice advice on curriculum design. 

Responsibilities

• Manage the planning, delivery and evaluation of School Support campaigns and communications for users 

• Build and manage important partnerships to improve how we support, attract and retain teachers on Oak

• Develop content and social media plans for teachers and school leaders

• As a member of the Oak Team, contribute to the planning and culture of the organisation

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required

• Deputise for the Head of School Support and take on other general responsibilities as required

Knowledge, skills and experience

• 4+ years experience in managing customer/retention marketing

• Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement

• Extensive knowledge of supporting a product’s users

• Proven success in managing stakeholders and working collaboratively with others

The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace and you will continuously look at ways that the team can work more smartly. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Join us and you’ll work remotely from wherever you like; enjoy 25 days annual leave, plus UK public holidays, a Christmas shutdown and receive an 11% employer pension contribution. 

We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.