We’re looking for a Technical Account Manager.

Supported by the £10M government grant we won in 2019, we are building OpenLending - a platform that enables partners to seamlessly offer iwoca’s lending products from within their own journey, using our Lending API.

About us

We’re here because we believe in small businesses. We believe they deserve better than waiting weeks for a business loan. And we believe it’s our job to help them grow.

We started in 2012 with these principles, and we hold true to them today – now that we’re one of the fastest-growing fintechs in Europe. In the time between, we’ve built the best tech platform in lending, won plenty of awards and opened up £3.5 billion in loans to 70,000 businesses.

So what’s next? Our mission now is to help one million businesses who need us. To do this, we’ll need new products and partnerships. But most of all, we’ll need smart, hands-on people to join us on the journey and get us to our goal.

Our culture

We’re expanding fast across our offices in London, Leeds, and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses.

Your mission

Deliver successful and timely integrations while building excellent stakeholder relationships
Provide first class technical and strategic support to our partners using iwoca’s Lending API
Drive and influence product opportunities based on partner feedback
Contribute to improving the processes and outcomes of the Partner Success team

Requirements

An interest in API best practices and familiarity reading code.
Any experience as a Technical Account Manager or in similar a customer facing support role is beneficial.
Project prioritisation skills.
A great communicator, team player and collaborator.
Excellent organisational and time management skills.

Benefits

We put a lot of effort into making iwoca a brilliant place to work:

swanky offices in London and Leeds, or you can work remotely
events and clubs, like bingo, comedy nights, yoga classes, football…
two company retreats a year (like in the French Alps)
plenty of drinks and snacks in our offices.

Our benefits package is second-to-none:

medical insurance from Vitality, including discounted gym membership
25 days’ holiday and an extra day off for your birthday
instant access to emotional and mental health support with our partner, Spill
generous maternity leave and shared paternity leave
a nursery tax benefit scheme to help you save money
paid volunteering time to support your chosen charity
extra leave if you want to travel or study
sabbaticals for staying with us
cycle-to-work scheme.

And to make sure we all keep learning, we offer:

an L&D budget for everyone, including a book budget
company-wide talks with internal and external speakers
a calendar of meetups we host at our office
access to learning platforms like Treehouse if you want to learn to code.