Operations Associate

About us

Dishpatch delivers the best restaurants to every home in the UK.

At Dishpatch, we believe the best chefs deserve the biggest tables: incredible food shouldn’t be confined to the lucky few that live in the city. We’re taking great food further and wider than anyone has gone before, by partnering with the most talented chefs and restaurants to deliver their restaurant meal kits nationwide.

Since we began in 2020, we’ve partnered with the likes of Angela Hartnett, Ottolenghi, Michel Roux Jr and St. JOHN to deliver over 120,000 meals across the country. We’ve raised >£10m from the world’s leading venture investors including Andreessen Horowitz and LocalGlobe.

Our sites are set on building a category-creating brand that restaurants and diners truly love. In 2022, we’re continuing to rapidly increase the diverse range of chefs we partner with and meals we create to serve our growing community of diners.

The role

Be part of a business creating a new category - contribute to the future of at-home dining. We're looking for an ambitious Operations Associate to help us scale our new HQ in London.

This is a newly created role is based at our brand new HQ in North Greenwich, London (SE10). You will work alongside a talented team who have spent the last 2+ years building Dishpatch into the UK's most loved food discovery platform, working closely with Simon, our Operations Lead and Samuel, our Head Chef.

As a young and dynamic company with big expansion plans, you will work with some of the very best partners, suppliers and producers, making it an exciting place to work, every day there will be something new to learn.

If you love working in a slick operation, and you strive for continuous improvement and growth, this is the role for you - you'll be responsible for:

• Goods-in and out
  • Setting up and running our food goods-in and goods-out processes, including an inventory management process
  • Responsible for receiving and storing daily deliveries and updating the status of what has been delivered to all stakeholders
  • Stock counts, inventory control and supplier management
• Supporting our chefs and our fulfilment operation
  
  • Supporting our chef and fulfilment team in day to day activities including equipment maintenance, supplier comms and daily errands
  • Embedding yourself with the chef team to understand what makes a great onboarding experience for new hires
  • Implementing processes and technology to improve our production scheduling and management of stock/food wastage

Requirements

About you

• You have a desire to further your career in an early stage start-up
• You're able to manage ambiguity well, flexing your priorities to ensure we're moving the needle on what's important
• You have some experience within Ops or similar and are looking to take on more responsibility in this area
• You are comfortable with Google sheets / Excel
• You're one of life's optimists, always seeing the positives and opportunities in any situation
• You have a high level of attention to detail and hold yourself and your work to high standards
• You have a passion for food and want to share this with the world

The successful candidate should understand and believe in our values: Food first, leave your ego at the door, we’re an open book, we work with intent, we’re big on action, together we all win, and we’re always innovating.

Additionally, you are a confident communicator and thrive in a team environment. You know how to handle difficult situations and character types to get the very best out of everyone.

Benefits

• This is an associate level role (salary range is £24,000 - £28,000)
• Flexible working, you'll be able to work remotely or at our office, where ever helps you deliver your best work
• 25 days holiday + bank holidays
• Opportunity to try new menus and take home test boxes
• Employee discount codes on all menus

On diversity

Every role in the Dishpatch team is open to applications from all sections of society. We’re committed to building a culture of inclusion, belonging and connection as we work together on building something truly great. We actively encourage applications from everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, well, you!