Sales Team Manager - Africa

The organisation - Jacada Travel We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.

The role - Sales Team Manager - Africa This role is dedicated solely to sales performance and reporting directly to the Head of Africa Travel Design. The ideal candidate will be one with a track record of creating and nurturing a safe and inclusive environment and developing team members' individual skills and enabling them to perform at their best.

Job requirements An experienced team leader or manager (essential) Has extensive experience in a travel sales or luxury sales environment Exceptional communicator both written and verbal Experienced in working to targets and monitoring performance through CRM An analytical head for numbers, booking trends and sales metrics Loves to be in the detail while considering the bigger picture Dynamic and adaptable to change while not losing targeted focus Self-aware and approaches each day with a growth mindset Able to actively listen and demonstrate empathy and self-awareness Experience in client-facing service-oriented roles Service is driven while always considering a positive Impact Positive and approachable inviting feedback and input from others Ideally has Tour Operator experience.

Benefits Flexible Working Mental Wellbeing Support Learning and Development Bank holidays Socials Casual Dress Code Private Medical Care Dog Friendly Office Cycle to Work Scheme (UK) Season Ticket Policy (UK)

Applications details Interview Process: Screening Call with the People Coordinator Virtual Interview with the Head of Sales and Head of Africa Travel Design Role play task Office Hours: Monday - Friday 10am - 6pm in Shoreditch (typically 3 days in office, 2 days WFH) Start Date: Flexible