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Join Jacada Travel as a Sales Team Manager and help steer our expansion in the world of luxury travel.
Overview
Salary £47500 - £62500
Location Shoreditch, UK - Hybrid
Nomad Friendly? 
Expires Expires at anytime
Organisation Summary
Jacada Travel is a luxury travel company that offers personalised, private trips around the globe. This exciting role presents the opportunity to be part of a company that aims to inspire and provide an intimate understanding of travel destinations beyond what is found in typical guidebooks.
Role Summary
- Assisting the Head of Travel Design in managing the sales team.
- Ensuring sales performances are up to par through thorough reporting.
- Creating a safe and inclusive environment that fosters individual and team growth.
Role Requirements
- Proven experience as a team leader or manager.
- Extensive experience in travel sales or luxury sales environments.
- Fantastic written and verbal communication skills.
- Ability to work towards targets and monitor performance through CRM.
- Analytical skills for understanding numbers, booking trends, and sales metrics.
- Adaptable, self-aware, with a growth mindset and customer service orientation.
- Tour Operator experience is a must-have.
Application Process Details
- Virtual interview with the Head of Sales and Head of Africa Travel Design.
- Role play task.
- The role requires office presence from Monday to Friday (10am - 6pm), with flexibility for remote work.
The organisation - Jacada Travel We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.
The role - Sales Team Manager We are in search of a service-led, dynamic sales manager to assist the Head of Travel Design in steering the expansion of the Travel Design team through the company’s next stage of growth and beyond. This role is dedicated solely to sales performance and reporting directly to the Head of Travel Design. The ideal candidate will be one with a track record of creating and nurturing a safe and inclusive environment and developing team members' individual skills and enabling them to perform at their best.
Job requirements An experienced team leader or manager (essential) Has extensive experience in a travel sales or luxury sales environment Exceptional communicator both written and verbal Experienced in working to targets and monitoring performance through CRM An analytical head for numbers, booking trends and sales metrics Loves to be in the detail while considering the bigger picture Dynamic and adaptable to change while not losing targeted focus Self-aware and approaches each day with a growth mindset Able to actively listen and demonstrate empathy and self-awareness Experience in client-facing service-oriented roles Service is driven while always considering a positive Impact Positive and approachable inviting feedback and input from others You'll have Tour Operator experience.
Benefits Flexible Working Mental Wellbeing Support Learning and Development Bank holidays Socials Casual Dress Code Private Medical Care Dog Friendly Office Cycle to Work Scheme (UK) Season Ticket Policy (UK)
Applications details Virtual Interview with the Head of Sales and Head of Africa Travel Design Role play task
Office Hours: Monday - Friday 10am - 6pm in Shoreditch (typically 3 days in office, 2 days WFH) Start Date: June 2nd 2025
