Netsuite Administrator

Join Papier as they are looking for a Netsuite Administrator

Founded in May 2015, Papier is a London based start-up, which has raised ~£45 million since launch and is one of the fastest growing start-ups in the UK and US. We recently placed 8th on LinkedIn’s Top 15 UK Startups. Papier’s collection of stationery products, from notebooks & diaries to notecards and wedding invitations, is designed to feed curiosity and contemplation, to invite people to uncover the possibility of a blank page.

What's the job?

We are looking for an experienced Netsuite Administrator to join our team and help Papier achieve our mission to inspire people to connect with each other more often and in more meaningful ways. Day to day you will be working to support and automate processes as the company continues its growth to ensure maximum effectiveness and efficiency. We're looking for a self-motivated, dynamic and versatile system administrator, experienced with NetSuite financials, inventory management and website integrations.

What will you do?

  • Ongoing administration of the system, taking responsibility for user and role maintenance, system configuration and upgrades.
  • Daily monitoring of integration with Papier’s custom-built website and troubleshooting issues. Liaising with the Engineering function and Netsuite partner to resolve issues.
  • Working directly with Finance to maintain data integrity (supporting with QA as required).
  • Owning the relationship with Netsuite in addition to our Netsuite partner and consultant.
  • Design and delivery of system enhancements with our core group of key users in line with the project roadmap. Examples may include:
    • Enhancements to accommodate new product lines
    • Identifying ways to make processes more efficient
    • Creating insightful reporting/analysis
  • Key contributor for larger projects that enable Papier to scale, specifically future integrations with 3PLs and Wholesale platforms. Be able to work collaboratively with key stakeholders across the business including Tech, Project Delivery, Finance, Operations, BI and Buying & Merchandising.
  • Designated Netsuite expert - be the ‘go-to person’ for Netsuite-related questions and support. Be able to translate technical concepts to non-experts across the business, including senior management
  • Train and develop users within the team and create supporting documentation
  • Keeping up to date with new features and functionality that may benefit users


Some of the things we are looking for are:

  • Right to work in the UK
  • A minimum of 4 years’ experience as a NetSuite system administrator, ideally holding a NetSuite Administrator Certification
  • Prior experience working in the Retail/eCommerce industry
  • Experience working for businesses with high transaction volumes that make use of manufacturing functionality with Netsuite, specifically BOMs, work orders and assembly builds
  • A strong understanding of accountancy and supply chain principles and an ability to collaborate seamlessly with financial and operations functions
  • An inquisitive mindset, a desire to solve problems and a solution-focussed approach
  • An appetite to become more involved in other systems in use at Papier and become more involved in general system administration


What will you get?

  • A seat at Maison Papier, our lovely Camden office (hybrid working pattern of 2 days/week in the office)
  • Private medical and rewards scheme with Vitality Health
  • 50% off gym memberships with Virgin Active, Pure Gym and more
  • Enrolment into the Papier Pension
  • Enhanced parental leave policies
  • Cycle to work loan scheme
  • £75 personal stationery allowance, and £150 to spend on wedding stationery if you get married
  • Generous staff discount
  • 2 days paid per year to volunteer on a cause you care about
  • Access to mental health & wellbeing resources
  • Weekly team lunches & regular cultural trips
  • Dog-friendly office
  • Friendly and fantastic team!