Arbor Education

Programme Manager (12m FTC)

Join Arbor Education as they are looking for a Programme Manager (12m FTC)

About the role

As Programme Manager you will be responsible for planning and delivering project plans for the implementation of Arbor MIS for Multi Academy Trusts (MATs). You will work closely with senior stakeholders within the MAT to understand their needs, timescales, challenges and also manage their expectations during the project timeline.

You will be confident speaking to school central teams regarding the Arbor platform itself and create a positive onboarding experience for the MAT. You will also set them up for success, to increase their adoption of Arbor throughout their journey with us.

Core responsibilities

  • Managing multiple, short and long term programmes concurrently, in the deployment of Arbor’s MIS across schools in Multi Academy Trusts and Groups.

  • Responsible for the scoping and planning of programmes to ensure key milestones and objectives are achievable and aligned to the client’s priorities.

  • Preparing, planning and leading internal and external calls and meetings to ensure MAT priorities are being met and disseminate information to relevant teams.

  • Coordinating support and training with the team who are responsible for delivering school level training plans and schedules.

  • Confident in preparing client facing documentation and presenting in Executive Status Meetings.

  • Being the escalation point for risk and programme dependencies of the MAT

  • Planning mitigation against risk and providing solutions, including visits to clients to ensure that clients remain successful.

  • Responsible for overall MAT programme success.

  • Managing existing relationships and growing them strategically.

About you

  • Minimum 5 Years + professional work experience, including 2 Years + in either software deployment, project/programme management or customer success background.

  • 1 Year + experience of working in an Enterprise SAAS environment implementing software.

  • Understanding of the national educational landscape with a background in senior management in a school or multi-academy trust desirable.

  • Able to work in an agile way to programme manage complex, overlapping programmes to tight timeframes within budget.

  • Qualifications in project/programme management (Prince2) are desirable.

  • Experience in guiding organisations through systems change management.

  • A proven track record in building relationships with Key Stakeholders to understand their needs and communicate clearly with them throughout the programme lifecycle.

  • Capable of working effectively within an entrepreneurial, fast-paced, and results-oriented culture, by demonstrating strong operating instincts, organisational skills and discipline.

  • Ability to use a CRM/MIS database systems; ability to interpret data in order to understand school needs and develop schools insights.

  • Proficient in Microsoft and Mac OS Platforms, able to use Excel/Google Sheets to a high level of expertise for tracking project management.

  • Willingness to travel to client sites nationally, 20 - 40% of your time (dependant on time of the academic year)

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.

We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.

We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.

Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.

What we offer

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

  • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!

  • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas

  • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay

  • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!

  • Access to services such as Calm, Bippit (financial wellbeing coaching) and Health Assured (Employee assistance programme)

  • All of our roles champion flexible working and we are happy to discuss what this means to you!

  • Social committees that plan team, office and company wide events to bring people together and celebrate success

  • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)

  • Volunteer with a charity of your choice for a day each year

  • Dog friendly offices!

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at

Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. 

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email:

Please note: We are unable to provide visa sponsorship at this time.