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Client Operations Associate



Posted over 30 days ago...

Elevate Your Career as an Operations Associate at Mindgym


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No salary declared 😔

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In-person- Newcastle upon Tyne United Kingdom

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Expires at anytime

Organisation Summary

Mindgym, located in Gateshead, is in search of a Customer Support Associate to ensure the efficiency of our back-office operations. This is an exciting opportunity to join a team that values professionalism, collaboration, and adaptability in a dynamic work environment. Mindgym is dedicated to diversity, equity, and inclusion, offering an environment that fosters wellbeing and recognizes individual contributions.

Role Summary

  • Optimize back-office processes to support coaching staff's performance.
  • Manage data entry, documentation, and ensure compliance with data privacy and security standards.
  • Collaborate with colleagues across departments to achieve common goals.
  • Adapt to changing priorities and provide cross-functional support.
  • Uphold Mindgym's professional and approachable culture.

Role Requirements

  • Prior experience in an administrative role.
  • Ability to manage multiple processes effectively.
  • Exceptional interpersonal and collaboration skills.
  • Flexible mindset and readiness to support various functions.
  • Alignment with Mindgym's professional and approachable culture.

Join Our Team as an Operations Associate (Full Time or Part Time) 

Mindgym, Gateshead is seeking a Customer Support Associate to play a pivotal role in ensuring the seamless functioning of our back-office operations. If you are an administrative professional with a penchant for process efficiency, we invite you to be a key part of our team.

Key Responsibilities:

  • Efficiency Driver: Take the helm in optimizing our back-office processes to provide invaluable support to our coaching staff, enabling them to excel in their roles.
  • Administrative Excellence: Exhibit meticulous attention to detail as you manage data entry, documentation, and record-keeping tasks with precision. Your expertise will also extend to managing internal systems, ensuring compliance with data privacy and security standards.
  • Collaborative Team Player: Collaboration is at the heart of our success. Work closely with colleagues across departments, pooling your collective talents to achieve our common goals.
  • Adaptability Champion: Embrace the fluidity of our work environment by readily adapting to shifting priorities and offering support to team members as required. Your proactive approach will be an asset.
  • Professional Etiquette: Uphold a professional yet approachable demeanor that mirrors the culture and values of Mindgym, Gateshead, contributing to the harmonious work atmosphere we cherish.

Qualifications and Experience:

  • Prior experience in an administrative role is essential.
  • Demonstrated ability to manage multiple processes, ranging in complexity.
  • Exceptional interpersonal skills, enhancing your effectiveness as a team player.
  • A flexible mindset, readily extending support across various functions.
  • Your professional and approachable style aligns seamlessly with the culture of Mindgym, Gateshead.

Ready to elevate your career in a professional yet welcoming environment? Apply today and become a vital part of our dedicated team.

Working at MindGym

We want people to do their best work every day and that's why we ensure everyone at MindGym works in an environment that challenges them to be their best, while maintaining a strong sense of wellbeing.

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.

We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected.


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