Head of Impact

Redemption Roasters are on a mission to reduce reoffending rates through coffee.

We believe exceptional coffee can come from people and places you wouldn’t expect; at our roastery in HMP The Mount, we train offenders in coffee industry skills with the aim of reducing reoffending in the UK. Upon release, we help our graduates find work in our own coffee shops, or within our network.

As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through Speciality coffee.

We are looking for our Head of Impact for Redemption Roasters.

This is a particularly exciting time to join the Redemption Roasters team! We’ve received approval from the Charity Commission to launch the Redemption Roasters Foundation, a Charity Incorporated Organisation dedicated to tackling reoffending in the UK. The Redemption Roasters Foundation will operate parallel but independent to the Redemption Roasters trading arm.

The successful candidate will be responsible for the social mission of the business, and work closely with the Foundation to ensure it raises sufficient income to grow our impact work. In this role, you'll be responsible for everything social mission related and making sure that it remains at the heart of everything we do. You’ll oversee training and employment support for our beneficiaries both behind bars and in the community. You will develop the strategy to effectively record/report and grow our social impact. You’ll oversee education behind bars and in the community. This is a key job and you’ll report to the Founders and manage a fast-growing team. The role would suit someone with a strong track record as a leader in the third sector space and with a real passion for seeing people succeed. 

The role is based at our new HQ offices in King’s Cross. Please note this is not a remote job.

You can learn more about us on Instagram @RedemptionRoasters and at https://www.redemptionroasters.com/

Your duties will include:

• Overall responsibility for leading and owning the company’s social impact work including the development and implementation of its budget and strategy. 
• Monitor and review performance, flagging areas of non-performance with the Co-Founders. 
• Connect, collaborate and act as a Redemption brand ambassador with other organisations and institutions whose work is complimentary, including businesses, colleges, charities, academic institutions, government agencies, donors or other key stakeholders to help maintain Redemption’s reputation within the Criminal Justice Sector. 
• Report – both internally and externally – on the social impact performance. To include, but not limited to, the annual Social Impact Report.  
• Work with the Co-Founders, Board and Redemption Foundation team to ensure that the charity raises the funds it needs to deliver its goals and to maintain financial stability.
• Oversee the work directly with our programme participants, ensuring that we deliver high quality support to drive strong engagement and outcomes. 
• Ensure the safeguarding of both staff and programme participants.

The ideal candidate will demonstrate:

A minimum of 10 years' experience, with significant time in senior leadership roles within the UK's third sector organisations.

• Strong track record of good financial management, including developing budgets and reporting on financial performance.
• Extensive experience in fundraising and service delivery. 
• The ability to develop and implement vision and strategic plans, as well as track, monitor and report on KPIs to senior stakeholders. 
• A strong ability to hire, lead, inspire and develop an ambitious high-performing and motivated team. 
• An excellent communicator and relationship-builder – both internally and externally – with a track record of persuading and influencing key stakeholders. 
• An innovative, proactive, and can-do attitude to a fast-paced environment and shifting priorities. 
• A demonstrable passion to work within the criminal justice sector

At Redemption, you’ll receive:

• The opportunity to impact people’s lives through our social mission of helping ex-offenders back into work and learning skills
• Competitive salary and benefits
• 28 days holiday per annum (including public holidays)
• Free coffee and tea at all our cafes
• 50% staff discount on bags of coffee in our cafes and online
• Free gym membership
• Departmental dinners twice per year
• 1x Christmas and 1x Summer party
• 3 professional development days allowance per year
• SCA training opportunities
• Discretionary bonuses
• Cycle to work scheme

Equality and diversity.

Redemption Roasters is an international and multicultural business with customers, suppliers, and employees from across the globe. Fostering diversity in the workplace is both right and good for business. Gender, belief, ethnicity, origins, disability, sexual orientation, marital status, age or history of incarceration doesn't matter. If you perform, you'll fit in, whoever you are. We welcome applications from people with backgrounds traditionally underrepresented in the speciality coffee industry.

How to apply.

To apply for this role please complete our application by submitting a CV and cover letter.

Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.

Due to the volume of applications we typically receive, we are unable to respond to candidates who are unsuccessful at the initial application stage.