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Redemption Roasters


Posted over 30 days ago...

Join our team at Redemption Roasters and make a real difference in the lives of those reintegrating into society through your role as a dedicated Caseworker.


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No salary declared 😔

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9c York Way, London N7 9GY, UK

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In-person- London United Kingdom

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Expires at anytime

Organisation Summary

Redemption Roasters is a trailblazing social enterprise on a mission to change lives and challenge perceptions through specialty coffee. With new coffee shops and training academies opening soon, it’s an exhilarating time to be part of our team as we expand our impact and continue to provide professional training and employment pathways for prison leavers.

Role Summary

  • Provide individualized support to participants employed at our coffee shops.
  • Collaborate with the Impact team to foster a safe, inclusive, and supportive work environment.
  • Build empathetic and resilient relationships with participant employees, helping them overcome challenges.

Role Requirements

  • Experience with the justice system is preferred.
  • Proven background in working with vulnerable individuals.
  • Knowledgeable in safeguarding, with DSL training being a plus.
  • Understanding of the criminal justice system, including license restrictions, probation, and disclosure.
  • Prior mentoring or casework experience is essential.
  • Skilled in engaging and motivating individuals from marginalized communities.
  • Capability to manage challenging behavior and have difficult conversations.


  • Impact lives through meaningful work aligned with a strong social mission.
  • Competitive salary and comprehensive benefits.
  • 28 days of holiday per year, plus free coffee, tea, and a 50% discount on coffee purchases.
  • Additional perks include free gym membership, departmental dinners, company parties, professional development opportunities, potential bonuses, and more.

Application Process Details

  • Submit a CV and a Cover Letter that addresses the role requirements and explains your interest in working with individuals involved with the criminal justice system.
  • Note that applications without a Cover Letter will be immediately rejected.
  • Applications are reviewed on a rolling basis—apply early to increase your chances of progression.

About Redemption Roasters We provide professional coffee industry training, both inside and outside of prison with direct pathways to long-term employment. As a social enterprise, we think differently to other specialty coffee companies; we strive for profit in order to achieve our purpose. Every member of the Redemption Roasters team has a role to play in achieving that purpose; to challenge perceptions and change lives through speciality coffee. This is a really exciting time to be joining Redemption. In the next 6 months, we are opening new coffee shops and training academies which will give us more opportunities to increase our impact.

The role We are looking for a Caseworker to support our participants who are employed at our coffee shops. You will be responsible for providing individual support for participants employed in our stores. You’ll work as part of the Impact team to ensure we create a safe, inclusive and supportive environment for our participants. We are looking for an individual who is empathetic and able to connect with our participant employees, whilst being resilient to the challenges that they may be facing.

Job requirements Previous lived experience of the justice system either direct or indirect (preferable) Previous experience working with vulnerable individuals Good understanding of safeguarding (DSL trained preferable) Good understanding of the criminal justice system, license restrictions, probation and criminal record disclosure Previous 1-1 mentoring or casework experience Ability to work with both internal and external partners Ability to engage and motivate people from marginalised backgrounds Ability to deal with challenging behaviour and conduct difficult conversations

Benefits The opportunity to impact people’s lives through our social mission of helping prison leavers back into work and learning skills Competitive salary and benefits 28 days holiday per annum (including public holidays) Free coffee and tea at all our cafes 50% staff discount on bags of coffee in our cafes and online Free gym membership Departmental dinners twice per year 1x Christmas and 1x Summer party 3 professional development days allowance per year SCA training opportunities Discretionary bonuses Cycle to work scheme

Applications details Submit a CV and Cover Letter addressing the requirements for the role and why you would be interested in working with people involved with the criminal justice system. Any application without a Cover Letter will be immediately rejected. Applications will be reviewed and processed on an ongoing basis. We will not wait for the deadline to progress candidates. So, we encourage you to apply as soon as possible.


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