Operations Manager

About Us Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 15 countries. In just five years, we have reached one million refugees and raised tens of millions for nearly 150 organisations providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision – a world that chooses love and justice every day, for everyone.

The Role We are looking for a self-motivated and experienced Operations Manager to work closely with the Director of Risk & Assurance and Senior Leadership Team to embed and manage effective and robust operational processes and systems across Choose Love. You will be responsible for ensuring compliance with internal policies and procedures, as well as relevant governmental regulatory requirements, including oversight and compliance of Choose Love’s grant making, risk management and fundraising activities.

Job Requirements Experience of overseeing and managing effective grant making systems and processes. Experience of implementing systems to ensure compliance with both internal policies and procedures and external regulatory requirements. Experience of risk management. Experience of commercial contracts, and working within procurement regulations. Line management experience. Ability to communicate effectively with integrity, tact and diplomacy; and build and maintain strong working relationships with external stakeholders. Highly developed organisation skills, the ability to prioritise and manage multiple tasks concurrently and meet deadlines. Ability to work in a fast paced and growth environment. Continually analyse systems and data to assess operational efficiencies and effectiveness across the organisation and recommend VFM improvements to ensure Choose Love is as impactful as possible. Excellent communication skills with a demonstrated ability to present and influence credibly and effectively at all levels. Self-motivated and highly organised with excellent attention to detail. Ability to work autonomously and take ownership for your own workload and schedule. Experience of managing sensitive and at times confidential information, as well as high- profile partnerships that may require a level of discretion. Committed to embedding an equality diversity and inclusion lens to all your work. Commitment to Choose Loves values and working to improve the lives of refugees and displaced people around the world. Ability to travel if required.

Benefits Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email [email removed - click apply for more details] to discuss in further detail.

Application Details Interested candidates are invited to apply by providing a CV and cover letter evidencing your ability to match the criteria outlined in the role competencies and ensure your letter includes details of your latest salary and notice period. Please send all applications to the following email address [email removed - click apply for more details] by 12pm 16th April 2024.