Work with us at Riverford, and join a thriving employee-owned business 

• Be part of a supportive, down-to-earth and solutions driven commercial team
• Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We’re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued.
• Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you’ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking.
• Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals.

As our Digital Analyst, you’ll help shape Riverford’s digital future… 

Reporting to the Ecommerce Director, you will be joining a thriving online channel with ambitious plans for growth and transformation, and a specific focus on becoming customer focused and performance led.

In this new role you will set us up for success in understanding our site and app performance, taking ownership of our digital reporting and customer journey analytics capability. With your experience of digital analytics, you will provide clear, commercial and actionable insights and play a key role in the optimisation and transformation agenda. 

This is a permanent role, working 40 hours per week, typically Monday to Friday. The role is based at our beautiful HQ at Wash Farm in Devon, just outside Buckfastleigh. We offer flexible, hybrid working – most of the team spend one to two days a week on site.

Our offices are nestled in the heart of the Devon countryside, surrounded by fields rather than bus stops. With that in mind, you’ll need to live local or be comfortable with a rural commute with your own transport.

Salary: Up to £50,000 per annum, dependent on experience

What You’ll Bring…

• Digital Product - Accountable for tracking site and app conversion rate, identifying all KPIs and funnel metrics that comprise and contribute to conversion
• Analytics, Data & Insight Collaboration - Work collaboratively with the Commercial Analytics function to provide support where required and deliver joined up analysis
• Digital Trading & Merchandising - Provide daily and weekly commentary on site and app performance based on variances in traffic volume/mix, product sales and customer journey
• Systems & Capability - Accountable for Google Analytics platform, ensuring that data is reliable and robust and owning the relationship with related 3rd parties to maintain data integrity and leverage full value

Find out more about the role in the attached job description.

What We’re Looking For…

• Team player who is happy to take ownership of analytics and have a voice across a multi-discipline team
• Customer first mindset with an understanding of commercial performance and merchandising
• Tenacious approach to problem solving and understanding data stories
• A self-starter who is able to work independently and autonomously

Our Application Journey…

We’re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon!

Our process has two to three stages to ensure we’re the right fit for each other. If your experience looks like a good match, we’ll start with a brief call to explore the role. If you progress, you’ll be invited to a virtual interview with our Ecommerce Team. If all goes well, we’ll then set a task to give you a feel for the work we cover. The final stage is planned for Tuesday 24th & Wednesday 25th June, with a visit to our farm HQ and the chance to meet more of the team.

We see this as more than just an interview, it’s a chance to get a real feel for Riverford, where sustainability, community, and co-ownership are at the heart of how we work.