Management Consultant, Health & Social Care - Manager Level

ABOUT BAXENDALE

Baxendale is a specialist management consultancy that exists to help organisations thrive in the face of complex challenges. Working across the health, care and public sectors we support clients to reimagine, transform and grow their organisations in a way that delivers positive health and wellbeing outcomes.

We work with health providers operating across acute, mental health, community and primary care. We support partnerships across the health, social care and voluntary sectors. We have helped our clients win over £3 billion of care contracts and undertake significant organisational, service, and cultural transformation. 

With significant experience across public and private sectors, our team of expert consultants draw on expertise gained through working for market-leading management consultancies and leading social sector organisations.

OUR TEAM

We believe how you do business is just as important as what you do.

We are employee owned, in the same tradition as the John Lewis Partnership.  This means that from the moment you join you become a co-owner in the business (we call ourselves Partners). This allows us to feel like we own and control the work we do and the impact we have and take on projects which fit with our personal passions and priorities. We believe the key to a positive culture is when everyone is comfortable voicing their opinion and everyone can deliver their work flexibly, in the way which best suits them and their individual needs.

We are a certified B Corp, demonstrating our commitment to use business as a force for good. Our focus on how we treat our people resulted in being named within the top 10% of B Corps for workers worldwide for the last three years. 

Our emphasis on quality and impact for our clients has led to the Financial Timesselecting us as one of the best consultancies for New Business Models – a significant achievement for an organisation of our size. 

ROLE DESCRIPTION

As a Manager in our business you will be primarily tasked with hands on delivery with our clients, and helping to drive our ambitious growth strategy.  This will involve leading your own client projects and working as part of a bigger team on larger more complex projects.  

Your work with our clients may include:  

• Service modelling to assist health and care providers transform services and/or secure new contracts
• Developing organisational wide transformation strategies including establishing effective PMOs, governance and benefits realisation
• Developing long-term growth strategies and working on commercial opportunities to help clients grow, via new services, acquisitions or winning new contracts;
• Strategic estates work that ensures space utilisation is efficient, results driven and people first
• Organisational and partnership development to ensure organisations and increasingly partnerships have the shared vision, goals, structures, processes and cultures to maximise their effectiveness
• Building business and investment cases (including financial models and business cases) 
• Developing client-specific organisational strategies and measurement frameworks to capture social value and develop organisations

We are a small team who work hard, so as a Partner at Baxendale, you’ll need energy, enthusiasm and be expected to play a proactive role as an owner in this business participating in our lively culture based on partnership and helpfulness. The business will ensure you share in a fair and transparent way in the collective rewards we generate. You will be expected to work collaboratively and with respect for others at all times, and to be able to work well independently where required, reporting to Senior Manager or Director.

PERSON SPECIFICATION

Specific skills and experience include we are looking for include:

• Experience in the health, social care and wellbeing sectors (desirable, but not essential)
• Client delivery including senior client management 
• Project management 
• Change / Transformation management 
• Service design 
• Bid writing 
• Business case creation 
• Analytical and modelling skills (financial and service) including first rate excel skills
• Stakeholder engagement and wider communications
• Individual presentational skills, including impeccable writing skills 

You will likely have a bachelor’s degree from a leading university, and a minimum 3-5 years’ experience in a relevant field. You may currently be working for a more traditional professional services firm looking for a different kind of career experience. Or perhaps you are already using your commercial or transformation skills with the kinds of organisations and individuals we work with.

LOCATION We operate a hybrid work model combining remote working with access to office space in London, Reading and Manchester.   Individuals can work from their location of choice but must have the ability to travel to London and clients regularly for meetings.

PAY £45,000 - £65,000 plus generous benefits and share ownership. Salary dependent on experience. 

RECRUITMENT PROCESS AND HOW TO APPLY

• Applications are reviewed on a rolling basis.
• Please email your application to [email removed - click apply for more details], letting us know where you heard about the role. Please include an up-to-date CV (max 2 pages) and a covering letter (max 1 page) demonstrating your understanding of Baxendale’s mission, what attracts you to this role, and how experience fits the job description and person specification.
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Baxendale is committed to providing equal opportunities in employment and demonstrating that we value the diversity of our workforce. Applicants should, however, be currently eligible to work in the UK.