Arbor Education

QA Engineer

Join Arbor Education as they are looking for a QA Engineer

About Arbor

At Arbor, we’re on a mission to transform the way schools work for the better. 

We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.

Job purpose

The QA Engineer position is pivotal to Arbor’s commitment to deliver superb quality software to our customers. You will work directly with our product delivery teams to define test plans for major releases, and perform manual and exploratory testing at an appropriate depth to ensure bugs and issues are found during development and prior to release. You will help the Product Managers form good testable acceptance criteria for each story, and work with the engineering team to ensure these are delivered as intended. You will also work with the Head of Architecture to support implementation of the processes and tooling required to perform automated testing across all products and services, working with our Head of Architecture and Platform team to ensure these processes are embedded and able to run as part of our Continuous Delivery pipelines.

Key Result Areas

  • Reduce change failure rate across all teams

  • Create technical documentation to support QA processes

  • Reduce engineering and product time taken on QA activities. 

What you'll be doing

  • Work with Product Managers to define testable acceptance criteria for each story

  • Work with Engineers to ensure acceptance criteria are met and tested

  • Perform manual and exploratory testing across major feature releases, and regression testing where necessary

  • Contribute to our growing regression test pack with critical test flows

  • Define and implement test plans for major releases covering both functional and non-functional requirements

  • Identify, record, document thoroughly and track bugs

  • Perform thorough regression testing when bugs are resolved

  • Develop and apply testing processes for new and existing products to meet client needs

  • Track quality assurance metrics, like change failure rate and open defect counts

  • Stay up-to-date with new testing tools and test strategies

  • Remembering our users and that everything we are building is for them

About you

  • A background in testing, engineering, or product management

  • Experience with writing and executing test plans

  • Writing SQL queries to extract and validate data directly from database tables.

  • When you commit, you follow through, you do what you say without losing the details

  • Clear reporting on issues found, how they impact the customer and clear steps for reproduction

  • Experience working with Product Managers to understand business requirements, and define acceptance criteria and test strategies around them

Bonus skills

  • Experience with enterprise software development

  • Experience working in a fast paced agile environment

  • Programming experience in either PHP or other C-based language

  • Experience of BDD using Cucumber or similar tools

  • Ability to write custom scripts to test API driven data

The Process:

Kick things off with a 30 minute video call with the Talent team.

Next up you complete a technical assessment (Typically takes 2 hours to complete)

To close out the interview process it will be a 90 minute panel interview

What we offer

Aside from the chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday.

  • Remote working - 1-2 days in the office a month unless you want to go more!
  • We believe in supporting your professional growth and provide team managers with a training budget to spend on courses for you and your team.
  • As an engineer you’ll be provided with a subscription to Udemy for engineering training resources
  • We promote positive well being and as part of this you’ll have access to our Employee Assistance Program as well as being able to speak to trained mental health first aiders
  • Frequent internal lunch and learns, opportunities to learn from colleagues, and dedicated time off to attend conferences or training
  • We offer additional discretionary holidays, including half day Fridays during the school summer holidays

An equal opportunities organisation

Our goal is to build a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be.

We want to make sure we build the best products for our schools, and we passionately believe that starts with building a workforce as diverse as the communities we serve. We’re actively working on this, and we’re always open to feedback. Let us know your thoughts! If you need any adjustments to be made to support you through the recruitment process, let us know at

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £250! Simply email: