Compliance Advisory Manager

Job Title: Compliance Advisory Manager
Working Pattern: Monday to Friday (09:00-17:00)
Salary: dependent on experience and up to 20% bonus and benefits
Location: Flexible, we could support fully remote or hybrid working from any of our UK offices in London, Cardiff, Durham, Manchester, or Blackpool

About Tandem

We’re Tandem. The UK’s fairer, greener, digital bank providing hard working people across the UK with greener ways to spend, borrow and save.

With more than 500 people in London, Blackpool, Cardiff, Durham and Manchester, all working together to create a fairer, greener, more accessible bank for people across the UK.

We’re on a mission to proactively help our customers to reduce their carbon footprint and accelerate the UK to net-zero carbon emissions by 2050 and we need more people to help us achieve this goal.

We've taken the beliefs, behaviours, and personality and created four underpinning values. These values demonstrate our guiding principles and behaviours for everyone at Tandem. Our ambition is that these values are ingrained and always front of mind when we're engaging with our stakeholder audiences.  Our values are BRAVE, ENTERPRISING, SIMPLE and TOGETHER.

The Team

The role is within the Compliance team and will require the role holder to support the Head of Compliance in creating and maintaining an environment in which senior management and the business is able to comply with UK regulatory requirements.   

The role holder will have demonstrable experience of compliance in a regulated environment, consultancy or at the regulator and be able to advise senior stakeholders on the regulations, specifically in relation to consumer credit or mortgages, and act as a champion of the compliance framework.

Key responsibilities & accountabilities: 

• Providing advice on regulation to the business.
• Provide compliance sign-off of financial promotions, customer communications, and training materials.
• Regulatory horizon scanning.
• Develop a strong presence across the bank.
• Support the Head of Compliance and Senior Compliance Advisory Manager with the Senior Managers and Certification Regime including governance forums and supporting approved Senior Managers and accountable executives.
• Support proposition governance across the proposition lifecycle.  
• Engage with the regulator as required by the Head of Compliance including co-ordinating responses to requests for information.  
• Support development of clear and robust policies and training. 
• Identifying, investigation and resolving compliance issues. 
• Collating and analysing relevant MI to identify compliance risks and trends. 
   

What we're looking for:

• Ability to work well under pressure, at pace and prioritise work. 
• Demonstrable experience of advising senior stakeholders on FCA regulatory matters including FCA Handbook, Consumer Credit Act, Senior Managers & Certification Regime, and Consumer Duty.
• Strong focus on consumer outcomes.
• Excellent attention to detail. 
• Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business.
• Ability to appropriately challenge information and get to the heart of a matter. 
• Experience working at a digital bank, fintech or similar would be an advantage. 

 
Benefits  
Current Rewards

• 25 days annual leave plus 8 days bank holiday  
• Buy or sell up to 5 days holiday a year
• 1 day off for your birthday  
• Electric Vehicle scheme   
• Cycle to work scheme and a free helmet  
• Reward Hub for treats, cash back and discounts  
• Pension contribution matched up to 4%
• 2 days per year paid volunteering   
• Free cereal and snacks in the office
• Smart tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Quarterly team social budgets
• Healthcare plan through Westfield Health
• Free flu jabs  

Take part in our Green Deal

• Volunteer 2 days a year for charity > receive an early Friday finish 
• Raise £200 per annum for charity > Tandem provide PR and marketing support 
• Have renewable energy at home > receive an additional 1-day annual leave 
• Drive a lower emissions or hybrid car > free raffle entries with the chance to win a weekend away for 2 
• Drive an electric car > receive £500 towards a home charger  

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.