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Product Manager - Wallets and Payments

Perkbox

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Posted over 30 days ago...

Join the dynamic Product team at Perkbox and contribute to meaningful innovation in the rewards and benefits sector

Overview

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No salary declared 😔

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Hybrid; London / Remote

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Hybrid (In-person ~2 days / week)- London United Kingdom,London United Kingdom,London United Kingdom

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Expires at anytime

Organisation summary - Perkbox is an innovative global rewards and benefits platform committed to enhancing the experiences of employees both in and outside of work. As a market leader in the UK, Perkbox offers an intuitive platform that significantly impacts employee culture, happiness, and well-being. The company operates with ambition and agility, challenging its team to align with their purpose and grow continuously.

Role Summary

  • Collect and analyze customer feedback to drive product improvements.
  • Collaborate with stakeholders to plan and execute key product updates.
  • Work with Engineers and Product Designers to develop and enhance the Wallets and Payments features on the platform.
  • Optimize wallet functionality and contribute to the agile development process.
  • Analyze product release outcomes to inform future iterations.

Role Requirements

  • 2-3 years of experience as a Product Manager in customer software solutions.
  • Experience collaborating with Engineers and Product Designers.
  • Proficiency in data and analytics tools such as Mixpanel, Databricks, SQL, or similar.
  • Strong understanding of product outcomes and business objectives.

Application Process Details

  • Initial 30-minute call with the Talent Team.
  • 1-hour competency-based interview with the Head of Product.
  • 1-hour competency-based interview with the Director of Engineering and Product Director.
  • Final stage interview with an exercise, including multiple team leads and officers.
  • The total interview process typically spans 2 weeks.

Wallets, Payments, Innovation and Growth.

Does this sound like you?

You’re eager to progress your career and your next step is towards an environment of innovation. You see yourself belonging within an industrious Product team and believe that feedback and challenge are some of the best ways to grow

You thrive working closely with the wider team and you’re inspired by the opportunity to collaborate with Engineers and Product Designers. You’d love to utilise your technical mindset in a team where you can gain a deep understanding of a product, in a company that really encourages you to do so. 

It’s important to you that the product you’re helping to create is impactful and solves real-world problems. You’re looking for an opportunity to be highly visible and absolutely integral to the growth and success of the business. 

To be successful, you’ll have:

  • 2-3 years of experience as a Product Manager, working with Engineers and Product Designers to deliver customer software solutions
  • A comfort with and knowledge of data and analytics to help you tell a story.
  • Experience using Mixpanel, Databricks, SQL or similar. 

What you’ll be doing (in a nutshell):

Your role as Product Manager at Perkbox will be to collate data from customer feedback, verified hypotheses and data-backed prototypes to iterate and innovate improvements to the Perkbox platform. Working closely with a variety of stakeholders, you’ll ensure that key product updates are planned, communicated and driven to execution effectively whilst working with Marketing teams to encourage customer adoption. You’ll utilise your keen understanding of how product outcomes influence business objectives and use this as the guide to drive your actions. 

Day to day you can expect to:

  • Have regular interaction with our customers, researching and understanding their pain points to discover opportunities for improvement. 
  • Break down feedback to formulate requirements for implementing new product features.
  • Work cross functionally with Product Designers and Engineers to help realise iterations and updates to the Wallets and Payments portion of our platform. 
  • Optimise the wallet capabilities to ensure accuracy within the mechanics of the payments that comprise our whole points economy.
  • Prioritise and manage backlog plus contribute to all the agile ceremonies.
  • Coordinate activities across Product Management, Engineering and Product Design teams as well as Marketing, CS and other Go to market stakeholders.
  • Analyse qualitative and quantitative feedback from releases to and feed into iterations to improve product outcomes.

Some of the ways we look after our teams:

  • Unlimited Holiday, with a minimum of 25 days.
  • Flexible/hybrid working (2 days onsite per week)
  • All the benefits on the Perkbox platform!
  • Free online GP
  • Gym discounts
  • £300 learning budget each year for anything work-related
  • A home office budget
  • Enhanced pension scheme
  • Enhanced sick & parental leave
  • Free counselling sessions (under EAP)

You can also see the full list of benefits on our careers page!

Why Perkbox?

We are a global rewards and benefits platform whose mission is to enable organisations to align their people with their purpose.

We’re an ambitious, fast-paced scale-up where things change all the time. The success of our mission depends on your high expectations, your autonomy and your proactivity. We don’t have a rule book and that’s why we always strive to work better together. We’re up for a challenge to solve problems that are bigger than us, and we promise you one thing for sure - you will never stop growing here.

Perkbox works with companies to care for, connect with and celebrate teams by enhancing their experiences in and outside of work. We have established ourselves as a leader in the UK market by providing an intuitive platform that has a tangible impact on the culture, happiness and well-being of employees across the country!

Get a taste for life at Perkbox here: https://vimeo.com/685843049

The interview process:

A 30 minute initial call with the Talent Team

  1. A 1 hour competency based interview with the Head of Product 
  2. A 1 hour competency based interview with the Director of Engineering and Product Director. 
  3. A final stage interview containing an exercise, with the Head of Product, the Senior Product Designer, Engineering manager and the Chief Product and Technology Officer.

Our process usually lasts 2 weeks.

Thank you for considering joining Perkbox. We can’t wait to learn more about you!

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